POLICIES
By booking with Gabbysway, you agree to all policies, terms, and booking requirements listed below. If you do not agree with these terms, please refrain from booking at this time. Thank you for understanding and respecting these policies.
What forms of payment does Gabbysway accept?
Gabbysway accepts:
Cash
Debit/Credit Cards
Visa, Mastercard, American Express, and Discover
Cash App and other payment apps are no longer accepted.
A valid card will be kept on file through Square. By booking with Gabbysway, you authorize the card on file to be charged for applicable late cancellation, no-show, or policy-related fees.
Deposits
A deposit is required for every appointment.
Due to an increase in last-minute cancellations, no-shows, and inactive cards on file, deposits are now required to secure all services.
Your deposit:
Goes toward the total cost of your service
Is non-refundable
Is still non-refundable if you cancel or reschedule
Does not replace any other cancellation or no-show fees that may apply
When you arrive for your appointment, you will pay the remaining service balance.
What is the best way to contact Gabbysway?
Email is the preferred form of communication.
Contact: infogabbysway@gmail.com
Please do not send appointment questions through Instagram DMs. Instagram is primarily used for content, updates, and reminders, and notifications may not always be monitored.
For questions regarding appointments, booking, policies, or business operations, please email or refer to the website.
Please allow approximately 3–5 business days for a response.
Clients are also encouraged to join the email list and accept email communication so you do not miss important updates.
No Call / No Show Policy
If you do not arrive for your scheduled appointment and do not contact Gabbysway, you will be charged the remaining balance of your scheduled service.
No-call/no-show clients may also be temporarily blocked from booking.
If something happened, please reach out and communicate what occurred. Once we have spoken and any outstanding balance has been handled, future booking eligibility can be discussed.
Please communicate. I understand that life happens.
Last-Minute Cancellation Policy
Appointments must be cancelled or rescheduled at least 48 hours before your scheduled appointment time.
Cancellations made less than 48 hours before your appointment will result in a $50 late cancellation fee.
If you are experiencing an emergency within 24 hours of your appointment, please email me as soon as possible.
Late Policy
Time is extremely important when running an appointment-based business.
There is a $1 per minute late fee.
If you are more than 10 minutes late, your appointment may need to be cancelled or rescheduled.
For example:
If your appointment is at 10:30 AM, arriving at 10:40 AM would result in a $10 late fee.
Arriving after 10:40 AM may require your appointment to be rescheduled or cancelled.
Please contact me if you know you are running late.
Additional Guests + Children
Due to limited space, please do not bring additional guests or children who do not have a scheduled appointment.
Please also limit extra bags and outside food inside the salon space.
Water is perfectly fine.
If you are traveling from out of town and someone traveled with you, please contact me ahead of time. I understand that traveling alone is not always ideal.
Can I book multiple appointments in advance?
Yes.
Appointments may be booked up to 3 months in advance.
All appointments must be booked through the Gabbysway website.
Appointments will not be booked through Instagram DM or text message.
What time should I arrive?
Please arrive at your scheduled appointment time, not significantly earlier.
Time between appointments may be needed to clean, disinfect, reset the space, or complete the previous appointment.
If I finish early and am able to take you sooner, I will let you know.
When you arrive, please wait in your vehicle until you are greeted or notified that I am ready for you.
How do I reschedule or cancel my appointment?
Use the confirmation email you received when booking.
Your confirmation email will contain the option to cancel or reschedule your appointment.
Please make any changes at least 48 hours before your appointment.
Late cancellations may result in a $50 fee according to the cancellation policy above.
How does Gabbysway pricing work?
Gabbysway does not charge based on your hair length or density.
Pricing is the same regardless of length or density because most treatments and hair needs are already built into the service packages.
The primary additional services available are located under the Head Spa Menu.
All sales and services are final. No refunds are offered.
Pricing Policy
All service prices are set.
Pricing does not decrease if you choose not to receive a specific step that is included in your package.
Each package is designed to allow me to properly maintain your hair, establish a routine, and provide the care needed for your individual journey.
I’m booking with Gabbysway for the first time. What should I book?
New clients must book a New Client service/package.
Gabbysway specializes in natural hair growth, curl health, and healthy hair journeys.
Your first appointment will typically include a trim because establishing healthy ends and a proper shape is an important part of beginning your journey.
The exact approach used will depend on your hair’s current condition, texture, goals, and needs.
Why might my trim be performed on blown-out hair?
Some trims may be performed on hair that has been professionally blown out.
When hair has significant damage, unevenness, or neglected ends, stretching the hair can make it easier to clearly see what needs to be removed and create a more even foundation.
This does not mean excessive heat will be used.
Professional technique, proper products, and controlled heat are used to protect the integrity of your hair.